Org Design Is a Living System
Most organizations treat org design as an event. A reorg happens, reporting lines shift, teams are restructured, a new operating model is presented, and there is a short period of optimism.…
Craft inspires. Systems deliver.
Hard-earned lessons in product design and software leadership.
One thoughtful post each month.
One thoughtful post each month.
The Hardest Part of Design Leadership (That No One Teaches You)
There is a persistent idea in tech that design leadership is a softer form of leadership. Less political, less exposed, and more vibey. Design organizations are often seen as places where…
Craftsmanship in the Loop
“Craftsmanship is a quality that some lack, you gotta give the customer a reason for them to come back.”–Buck 65 – Canadian rapper, poet, and storyteller That line has followed me for…
